Is there a cancellation fee?

Cancellations received on or before 21st July 2017 do not incur a fee. Unless the flight has been agreed and confirmed. If the flight has been confirmed or booked on a published fare, the cost of the flight will be charged.

Cancellations received after 21st July 2017 will incur a fee of 1200 US Dollars for International (Europe, North America) Hosted Buyers, 1000 US Dollars for Asia Pacific Hosted Buyers, 300 US Dollars for Chinese (Non Beijing) Hosted Buyers,and 30 US Dollars for Hosted Buyers based in Beijing.

Cancellations received after 21st July 2017 will incur a fee of 400 US Dollars for international (Europe, North America, Australia, Asia) Buyers, 100 US Dollars for semi-hosted Chinese (Non Beijing) buyers.

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